{"id":1701,"date":"2024-09-26T11:09:52","date_gmt":"2024-09-26T10:09:52","guid":{"rendered":"https:\/\/validata.es\/index.php\/2024\/09\/26\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm\/"},"modified":"2024-11-13T01:20:36","modified_gmt":"2024-11-13T00:20:36","slug":"how-to-protect-confidential-data-on-crm-platforms","status":"publish","type":"post","link":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/","title":{"rendered":"How to Protect Confidential Data on CRM Platforms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1701\" class=\"elementor elementor-1701 elementor-1179\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a404c e-flex e-con-boxed e-con e-parent\" data-id=\"e6a404c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb90f3 elementor-widget elementor-widget-text-editor\" data-id=\"dcb90f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In the digital age, data has become one of the most valuable assets of any company. <\/span><b>CRM<\/b><span style=\"font-weight: 400;\"> (Customer Relationship Management) platforms collect large volumes of information about clients, from contact details to purchase histories and personal preferences. This level of information is essential to improve relationships with clients and personalize marketing strategies. However, it also presents a significant challenge: <\/span><b>protecting confidential data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Protecting data within a CRM is essential to maintain client trust and comply with legal regulations. <\/span><b>A security breach can have serious consequences<\/b><span style=\"font-weight: 400;\">, both financially and reputationally. This blog will address how to protect this data, highlighting best practices and security measures to ensure confidential information remains safe.<\/span><\/p>\n<h2><b><br><\/b><\/h2><h2><b>What is Confidential Data in a CRM?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><br><\/span><\/p><p><span style=\"font-weight: 400;\">Confidential data in a <\/span><b>CRM<\/b><span style=\"font-weight: 400;\"> encompasses any type of sensitive information that could compromise client privacy and security if it were to fall into the wrong hands. This includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Personal data<\/b><span style=\"font-weight: 400;\">: names, addresses, phone numbers, and email addresses.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Financial information<\/b><span style=\"font-weight: 400;\">: credit card details, bank transactions, or payment histories.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Interaction history<\/b><span style=\"font-weight: 400;\">: records of conversations, purchase preferences, complaints, or previous inquiries.<\/span><\/li>\n<\/ul>\n<p><b>The protection of confidential data<\/b><span style=\"font-weight: 400;\"> is not only an ethical issue but also a legal one. Regulations like the <\/span><b>GDPR<\/b><span style=\"font-weight: 400;\"> (General Data Protection Regulation) and <\/span><b>CCPA<\/b><span style=\"font-weight: 400;\"> (California Consumer Privacy Act) require companies to take appropriate measures to protect their clients&#8217; information. Failure to comply with these regulations can result in severe penalties.<\/span><\/p>\n<h2><b><br><\/b><\/h2><h2><b>Benefits of Protecting Data on CRM Platforms<\/b><\/h2>\n<h3><b><br><\/b><\/h3><h3><b>1. Strengthening Client Trust<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the main benefits of ensuring <\/span><b>the protection of confidential data<\/b><span style=\"font-weight: 400;\"> is strengthening client trust. Consumers are increasingly aware of the importance of data security and want to know that the companies they interact with are taking steps to protect their information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if a client knows their data is secure in your CRM system, they are more likely to share additional information that can help you offer them a more personalized service. <\/span><b>A PwC report indicates that 87% of consumers<\/b><span style=\"font-weight: 400;\"> would stop doing business with a company if they experience a data breach. This highlights the importance of security to maintain long-term relationships with clients.<\/span><\/p>\n<h3><b><br><\/b><\/h3><h3><b>2. Regulatory Compliance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Data protection laws, such as the <\/span><b>GDPR<\/b><span style=\"font-weight: 400;\"> in Europe and the <\/span><b>CCPA<\/b><span style=\"font-weight: 400;\"> in the United States, require companies to take strict measures to protect their clients&#8217; information. <\/span><b>Complying with these regulations not only avoids penalties<\/b><span style=\"font-weight: 400;\"> but also shows that your company cares about data security.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>GDPR<\/b><span style=\"font-weight: 400;\"> imposes fines of up to <\/span><b>4% of annual revenue<\/b><span style=\"font-weight: 400;\"> for companies that do not meet its data protection requirements, which could mean millions of euros in penalties. By implementing good data protection practices in your CRM, you not only protect yourself from these penalties, but you also foster a security culture within your organization.<\/span><\/p>\n<h3><b><br><\/b><\/h3><h3><b>3. Risk and Cost Reduction<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The protection of <\/span><b>confidential data<\/b><span style=\"font-weight: 400;\"> also helps reduce <\/span><b>financial risks<\/b><span style=\"font-weight: 400;\">. A data breach can lead to significant economic losses due to lawsuits, regulatory penalties, and loss of clients. Additionally, the cost of repairing damages caused by a data breach is usually higher than investing in preventive measures.<\/span><\/p>\n<p><b>According to the IBM report, the average cost of a data breach in 2023<\/b><span style=\"font-weight: 400;\"> was <\/span><b>$4.45 million<\/b><span style=\"font-weight: 400;\">. This cost includes repairing affected infrastructure, notifying clients, and dealing with regulatory penalties. By investing in data protection, you can avoid such losses and ensure business continuity.<\/span><\/p>\n<h2><b><br><\/b><\/h2><h2><b>Key Measures to Protect Confidential Data in a CRM<\/b><\/h2>\n<h3><b><br><\/b><\/h3><h3><b>1. Use of Data Encryption<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most effective ways to protect <\/span><b>confidential data<\/b><span style=\"font-weight: 400;\"> in a CRM is through <\/span><b>encryption<\/b><span style=\"font-weight: 400;\">. Encryption converts data into an unreadable format for any unauthorized person, meaning that even if the data is intercepted, it cannot be deciphered without the correct key.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modern CRM platforms, such as <\/span><b>Salesforce and HubSpot<\/b><span style=\"font-weight: 400;\">, offer advanced encryption for both data at rest and data in transit. This ensures that information is protected both while stored and during network transfers. <\/span><b>Encryption is an essential barrier<\/b><span style=\"font-weight: 400;\"> to prevent hackers from accessing confidential data.<\/span><\/p>\n<p><\/p>\n<h3><b>2. Multi-Factor Authentication (MFA)<\/b><\/h3><p><b>Multi-factor authentication<\/b><span style=\"font-weight: 400;\"> (MFA) adds another layer of security by requiring more than one verification method to access CRM data. Instead of relying solely on a password, <\/span><b>MFA<\/b><span style=\"font-weight: 400;\"> requires a second factor, like a code sent to a mobile device or a fingerprint.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Implementing <\/span><b>MFA<\/b><span style=\"font-weight: 400;\"> in your CRM platform ensures that even if a password is compromised, the data will still be protected. According to <\/span><b>Microsoft<\/b><span style=\"font-weight: 400;\">, implementing MFA can prevent <\/span><b>99.9% of security attacks<\/b><span style=\"font-weight: 400;\"> targeting accounts.<\/span><\/p>\n<h3><br><\/h3><h3><b>3. Role-Based Access Control<\/b><\/h3><p><b>Role-based access control<\/b><span style=\"font-weight: 400;\"> (RBAC) is a practice that limits access to confidential data according to the user\u2019s role within the organization. This means that not all employees need access to all data, and only those who truly need it can view sensitive information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, the marketing team may need access to contact information and client preferences, but not necessarily to financial information. By implementing <\/span><b>RBAC<\/b><span style=\"font-weight: 400;\">, you can ensure that data is only accessible to the right people, minimizing the risk of information leaks.<\/span><\/p>\n<h3><b><br><\/b><\/h3><h3><b>4. Regular Security Audits<\/b><\/h3><p><span style=\"font-weight: 400;\">Conducting <\/span><b>security audits<\/b><span style=\"font-weight: 400;\"> regularly is essential to identify possible vulnerabilities in the protection of <\/span><b>confidential data<\/b><span style=\"font-weight: 400;\">. These audits help detect problems before they become real risks, ensuring that security measures are up-to-date and effective.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Audits may include reviewing <\/span><b>access permissions<\/b><span style=\"font-weight: 400;\">, the effectiveness of encryption, and the implementation of security policies. <\/span><b>A well-executed internal or external audit<\/b><span style=\"font-weight: 400;\"> can help identify weak points and take corrective actions before an incident occurs.<\/span><\/p>\n<h3><b><br><\/b><\/h3><h3><b>5. Employee Training and Awareness<\/b><\/h3><p><span style=\"font-weight: 400;\">One of the main causes of <a href=\"https:\/\/validata.es\/en\/index.php\/2024\/08\/08\/data-breaches-the-impact-on-customer-trust\/\">data breaches<\/a> is <\/span><b>human error<\/b><span style=\"font-weight: 400;\">. It is crucial that all employees using the CRM receive training on <\/span><b>best security practices<\/b><span style=\"font-weight: 400;\"> and understand the importance of following established protocols.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, <\/span><b>awareness of phishing threats and secure password use<\/b><span style=\"font-weight: 400;\"> is essential to reduce the risk of breaches. <\/span><b>A Verizon study<\/b><span style=\"font-weight: 400;\"> showed that <\/span><b>85% of data breaches<\/b><span style=\"font-weight: 400;\"> involved a human element, highlighting the importance of continuous training.<\/span><\/p>\n<h2><b><br><\/b><\/h2><h2><b>Use Cases and Examples of Best Practices in CRM Data Protection<\/b><\/h2>\n<h3><b><br><\/b><\/h3><h3><b>1. Case Study: Salesforce and the Implementation of MFA<\/b><\/h3><p><b>Salesforce<\/b><span style=\"font-weight: 400;\"> is one of the most widely used CRM platforms globally and a leader in security measures. In 2021, Salesforce announced the <\/span><b>mandatory use of multifactor authentication<\/b><span style=\"font-weight: 400;\"> (MFA) for all users, adding another layer of protection for accessing confidential data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This measure helped <\/span><b>significantly reduce<\/b><span style=\"font-weight: 400;\"> the risk of unauthorized access to the platform, strengthening data security for millions of users worldwide.<\/span><\/p>\n<h3><b><br><\/b><\/h3><h3><b>2. Case Study: HubSpot and End-to-End Encryption<\/b><\/h3>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">Another CRM platform that has implemented best practices for <\/span><b style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">confidential data protection<\/b><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\"> is <\/span><b style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">HubSpot<\/b><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">. By using advanced encryption for both data at rest and data in transit, HubSpot ensures that all information managed through its platform is protected against unauthorized access and security breaches.<\/span><\/p>\n<h2><b><br><\/b><\/h2><h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><br><\/span><\/p><p><span style=\"font-weight: 400;\">The protection of <\/span><b>confidential data<\/b><span style=\"font-weight: 400;\"> on CRM platforms is not only a legal obligation but also an ethical responsibility toward your clients. Implementing measures such as encryption, multifactor authentication, and role-based access control are essential steps to ensure data is always secure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By following these best practices, you will not only protect your company from potential sanctions and breaches, but you will also strengthen <\/span><b>client trust<\/b><span style=\"font-weight: 400;\"> and improve the operational efficiency of your business. <\/span><b>Data security must be a priority<\/b><span style=\"font-weight: 400;\">, and with the right tools, you can ensure that confidential information is always in good hands.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.<\/p>\n","protected":false},"author":4,"featured_media":1181,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-1701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity-and-privacy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Protect Confidential Data on CRM Platforms<\/title>\n<meta name=\"description\" content=\"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Protect Confidential Data on CRM Platforms\" \/>\n<meta property=\"og:description\" content=\"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/\" \/>\n<meta property=\"og:site_name\" content=\"Validata - Mejora la calidad de tus bases de datos B2B\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-26T10:09:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-13T00:20:36+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lorena Correa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lorena Correa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/\"},\"author\":{\"name\":\"Lorena Correa\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#\\\/schema\\\/person\\\/891851342d2dc7b3f6fc5073dff2ca63\"},\"headline\":\"How to Protect Confidential Data on CRM Platforms\",\"datePublished\":\"2024-09-26T10:09:52+00:00\",\"dateModified\":\"2024-11-13T00:20:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/\"},\"wordCount\":1185,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg\",\"articleSection\":[\"Cybersecurity and privacy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/\",\"url\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/\",\"name\":\"How to Protect Confidential Data on CRM Platforms\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg\",\"datePublished\":\"2024-09-26T10:09:52+00:00\",\"dateModified\":\"2024-11-13T00:20:36+00:00\",\"description\":\"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#primaryimage\",\"url\":\"https:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg\",\"contentUrl\":\"https:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg\",\"width\":2560,\"height\":1707,\"caption\":\"CRM seguro\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/2024\\\/09\\\/26\\\/how-to-protect-confidential-data-on-crm-platforms\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/validata.es\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Protect Confidential Data on CRM Platforms\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/validata.es\\\/en\\\/\",\"name\":\"Validata\",\"description\":\"Validata ofrece servicios especializados en limpieza y enriquecimiento de bases de datos B2B, ayudando a tu equipo a trabajar con datos precisos y actualizados.\",\"publisher\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/validata.es\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#organization\",\"name\":\"Validata\",\"url\":\"https:\\\/\\\/validata.es\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/apple-icon.png\",\"contentUrl\":\"http:\\\/\\\/validata.es\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/apple-icon.png\",\"width\":192,\"height\":192,\"caption\":\"Validata\"},\"image\":{\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/showcase\\\/validata-product-feature\\\/about\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/validata.es\\\/en\\\/#\\\/schema\\\/person\\\/891851342d2dc7b3f6fc5073dff2ca63\",\"name\":\"Lorena Correa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g\",\"caption\":\"Lorena Correa\"},\"sameAs\":[\"http:\\\/\\\/validata\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/loremarcelaa\\\/\"],\"url\":\"https:\\\/\\\/validata.es\\\/en\\\/index.php\\\/author\\\/lorena\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Protect Confidential Data on CRM Platforms","description":"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/","og_locale":"en_US","og_type":"article","og_title":"How to Protect Confidential Data on CRM Platforms","og_description":"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.","og_url":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/","og_site_name":"Validata - Mejora la calidad de tus bases de datos B2B","article_published_time":"2024-09-26T10:09:52+00:00","article_modified_time":"2024-11-13T00:20:36+00:00","og_image":[{"width":2560,"height":1707,"url":"http:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg","type":"image\/jpeg"}],"author":"Lorena Correa","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Lorena Correa","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#article","isPartOf":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/"},"author":{"name":"Lorena Correa","@id":"https:\/\/validata.es\/en\/#\/schema\/person\/891851342d2dc7b3f6fc5073dff2ca63"},"headline":"How to Protect Confidential Data on CRM Platforms","datePublished":"2024-09-26T10:09:52+00:00","dateModified":"2024-11-13T00:20:36+00:00","mainEntityOfPage":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/"},"wordCount":1185,"commentCount":0,"publisher":{"@id":"https:\/\/validata.es\/en\/#organization"},"image":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#primaryimage"},"thumbnailUrl":"https:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg","articleSection":["Cybersecurity and privacy"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/","url":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/","name":"How to Protect Confidential Data on CRM Platforms","isPartOf":{"@id":"https:\/\/validata.es\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#primaryimage"},"image":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#primaryimage"},"thumbnailUrl":"https:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg","datePublished":"2024-09-26T10:09:52+00:00","dateModified":"2024-11-13T00:20:36+00:00","description":"Keep sensitive CRM data secure with robust protection strategies, ensuring privacy and compliance across your platform.","breadcrumb":{"@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#primaryimage","url":"https:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg","contentUrl":"https:\/\/validata.es\/wp-content\/uploads\/2024\/10\/como-proteger-los-datos-confidenciales-en-plataformas-de-crm.jpg","width":2560,"height":1707,"caption":"CRM seguro"},{"@type":"BreadcrumbList","@id":"https:\/\/validata.es\/en\/index.php\/2024\/09\/26\/how-to-protect-confidential-data-on-crm-platforms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/validata.es\/en\/"},{"@type":"ListItem","position":2,"name":"How to Protect Confidential Data on CRM Platforms"}]},{"@type":"WebSite","@id":"https:\/\/validata.es\/en\/#website","url":"https:\/\/validata.es\/en\/","name":"Validata","description":"Validata ofrece servicios especializados en limpieza y enriquecimiento de bases de datos B2B, ayudando a tu equipo a trabajar con datos precisos y actualizados.","publisher":{"@id":"https:\/\/validata.es\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/validata.es\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/validata.es\/en\/#organization","name":"Validata","url":"https:\/\/validata.es\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/validata.es\/en\/#\/schema\/logo\/image\/","url":"http:\/\/validata.es\/wp-content\/uploads\/2024\/09\/apple-icon.png","contentUrl":"http:\/\/validata.es\/wp-content\/uploads\/2024\/09\/apple-icon.png","width":192,"height":192,"caption":"Validata"},"image":{"@id":"https:\/\/validata.es\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/showcase\/validata-product-feature\/about\/"]},{"@type":"Person","@id":"https:\/\/validata.es\/en\/#\/schema\/person\/891851342d2dc7b3f6fc5073dff2ca63","name":"Lorena Correa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cbc00dd21effe04b9ccf01e5a1f9ee910c92521ce7549cd56f2359f4640b5797?s=96&d=mm&r=g","caption":"Lorena Correa"},"sameAs":["http:\/\/validata","https:\/\/www.linkedin.com\/in\/loremarcelaa\/"],"url":"https:\/\/validata.es\/en\/index.php\/author\/lorena\/"}]}},"_links":{"self":[{"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/posts\/1701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/comments?post=1701"}],"version-history":[{"count":4,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/posts\/1701\/revisions"}],"predecessor-version":[{"id":1743,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/posts\/1701\/revisions\/1743"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/media\/1181"}],"wp:attachment":[{"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/media?parent=1701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/categories?post=1701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/validata.es\/en\/index.php\/wp-json\/wp\/v2\/tags?post=1701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}